FAQs
How can I pick the right bounce house for my family?
When shopping for a bounce house, you can start by checking out the specifications (weight limit, materials, dimensions etc) and features of all our different designs and models. Based on this information, this will help determine the right bounce house for your needs.
What materials are the inflatables made from?
All our bounce houses and water slides are made from a combination of PVC coated Terylene and Laminated Oxford Terylene. PVC is used in high activity areas such as the bounce floor, climbing wall and a certain slides. Oxford is used everywhere else. Our inflatables are for residential use only, allowing us to deliver afforable products with the use of both PVC and Oxford.
We heard some minor hissing sounds coming from the seams or see small bubbles forming on my water slide. Is this normal?
Yes, this is completely normal . All inflatables have tiny pin holes built into the sewing to allow air, that is continously pumped, to escape. Bubbles will form from air escaping from the water slide. The areas with larger bubbles are usually corners or seam connections.
Is it possible to use a water slide without water?
Water slides can be used as dry slides and the splash pools can be converted to ball pits during the cooler months. We also have a variety of bounce house + wet or dry slide combos that are perfect for year round use.
Is my bounce house repairable?
Yes, depending on the size of the damaged area. A repair kit and instructions are included in every package. You can repair your bounce house by patching or sewing it.
Can adults use the bounce house or water slide?
While our bounce houses and water slides are made for kids and each one has a specific weight limit, adults can be inside to help kids. We do not recommend for adults to bounce actively and use the smaller slides. However the splash pool area is made for the whole family and has no weight limit.
Is it difficult to maintain a water slide?
Not at all! By following a few basic steps, your water slide will be good for many fun-filled summers. Please visit our blog post about water slide care to learn more about how to maintain your water slide!
Can't find what you're looking for?
Tell us what you are looking for and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Other inquiries? Let's chat.
Please contact us and we would be happy to help.